Payment Instructions

Thank you for your purchase! Below are the details about our payment methods, security, and FAQs to ensure a smooth checkout experience.

 

1. Accepted Payment Methods
We accept the following secure payment options:

Credit/Debit Cards: Visa, Mastercard, American Express, Discover

Digital Wallets: PayPal, Apple Pay, Google Pay


2. Secure Payment Processing
🔒 256-bit SSL Encryption – All transactions are protected.

🛡️ PCI-DSS Compliant – We never store your full card details.


3. Payment FAQs
Q: Is my payment information safe?
A: Absolutely! We use industry-standard encryption and comply with global security protocols.

Q: Why was my card declined?
A: Common reasons include:

Insufficient funds

Incorrect CVV/expiry date

Bank fraud filters (contact your bank to approve the transaction).

Q: When will my payment be processed?
A: For instant purchases (e.g., digital products), charges apply immediately. For pre-orders, we charge upon shipment.

Q: Can I get an invoice/receipt?
A: Yes! Your receipt is automatically emailed after payment. Request duplicates via support@giftpersonalizer.com.

 

4. Troubleshooting
"Payment Failed" Error: Try a different card or payment method.

Pending Charges: Some banks hold authorizations for 3-5 business days.


5. Need Help?
Contact our support team at:
📧 support@giftpersonalizer.com